Planned Maintenance

This section details any planned maintenance that may have an impact on your service.

Severity Indicator

   No Problem / Fixed

   Small / Medium Problem

   Major Problem

Severity	Start	Finish
	04/12/2008  23:00	05/12/2008  03:00
Description
Scheduled work will be carried out to enhance network performance and increase network capacity
Customer Impact
North Sydney
Impact
Customers on the above exchange will experience a disruption to their DSL service during the maintenance window
Workaround
None. A reboot of your Modem may be required at the completion of the maintenance window.
Severity	Start	Finish
	10/11/2008  23:00	11/11/2008  03:00
Description
Scheduled work will be carried out to enhance network performance and increase network capacity
Customer Impact
Sutherland, NSW Horsham, VIC Newport, VIC
Impact
Customers on the above exchanges may experience a disruption to their DSL service during the maintenance window
Workaround
None. A reboot of your Modem may be required at the completion of the maintenance window.
Severity	Start	Finish
	10/12/2008  23:00	11/12/2008  04:00
Description
Scheduled work will be carried out to enhance network performance and increase network capacity
Customer Impact
Maddington WA
Impact
Customers on the above exchange will experience a disruption to their DSL service during the maintenance window
Workaround
None. A reboot of your Modem may be required at the completion of the maintenance window.
Severity	Start	Finish
	14/11/2008  02:00	14/11/2008  05:00
Description
Several voice network elements will be reloaded after some configuration changes to improve overall network performance.
Customer Impact
All
Impact
Some customers may lose registration for approx 1-2min during the maintenance window
Workaround
If you lose dial tone or are unable to make a call, wait 15 minutes and reboot your device.