engin Phone Value Added Services

Value added services are extras you can add to your phone service, to get a little bit more out of your service! To add or remove any of the services below, please contact Customer Service on 1300 659 582.

Service Monthly Cost (per Line)
MessageBank $6.95
MessageBank Virtual $7.50
MessageBank Away $19.50
MessageBank Combined $6.50
Call Forward by Callers $2.95
Call Forward by time $3.95
Call Control $4.00
Abbreviated Dialing 8 $4.00
Abbreviated Dialling 40 $5.95
Abbreviated Dialling 60 $6.95
Silent Line - Consumer $3.50
Silent Line - Business $3.30
Calling Number Display $7.15
Multiple Number $6.95
Fax Duet $9.00
Line Hunt/Rotary $6.00
PSTN number reservation $10.95
Call Diversion Number Only (CDNO) $29.00
Number Redirect PAYG $29.00
Number Redirect pre‐paid 3 months $35.00
Number Redirect pre‐paid for 6 months $69.00
Number Redirect pre‐paid for 12 months $135.30
Change of Service Number $38.00

Credit Card Surcharge

From 1 September 2016, credit card surcharge fees will change. Visa/ MasterCard will be 0.43% and Amex/Diners will be 2.89%

Operator Assisted Calls

From 1 October 2016, calls made to 1234 will increase from $2.00 to $2.30 per call.